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Reward Scheme Terms & Conditions

Rewards Terms & Conditions

 

  • Points are valid from the date they are accumulated until February 28 each year at 11:59pm. Points not used cannot be carried over to the next year.
  • All points should be used before the end of each calendar year. 
  • Points can only be earned on online purchases. 
  • Points can only be redeemed online. 
  • Points cannot be earned on delivery charges. 
  • Pending points will be released once your order has been received and the process is satisfactory.
  • When redeeming points, your credit account must be within terms at all times. 
  • We recommend that all customers should redeem their rewards when placing an order on our website; if you redeem your reward as a stand-alone order, a standard delivery charge of £5.95 will be applicable.
  • If your selected rewards product is unavailable, we will aim to substitute your redemption for a similar product.
  • For charitable donations or planting a tree rewards, these will be completed at the end of each calendar month, and you will be notified in due course.
  • Reward scheme is only available to credit account customers. 
  • MBM Omega reserve the right to remove the points scheme if our terms and conditions are not being met. 
  • In agreeing to our terms and conditions, you agree to be contacted with emails relating to your points balance, points catalogue and any other special offers. 
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