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MBM Omega Ltd respects and wishes to protect the privacy of the users of our services. This privacy policy outlines how we collect and process personal data, how and why we use it, and how we keep it secure, in accordance with the General Data Protection Regulation (GDPR).


This policy advises: –
(i) What information will be collected from you when you use our Site;
(ii) Who exactly collects and holds that information; (iii) How that information is used and by whom; (iv) What security measures are in place to protect this information; (v) Why we might share your data; (vi) Your rights in relation to this information; (vii) How this policy may change and how we will notify you of any changes; and (viii) How to contact us if you have any queries about this policy.


If you believe that we are not abiding by our privacy policy as set out in this document, please contact us by emailing datacontroller@mbm-omega.co.uk.


1. What information is collected?


(a) Your contact details such as your name, job title, company name, company address, telephone number and email address. We do not collect Sensitive Personal Data.


(b) Financial information
(i) If you wish to make an automated payment to purchase any Goods we will require your credit card number and expiry date.
(ii) Your financial information is used solely for this purpose.
(iii) Once your payment has been processed, your financial information will be passed to a credit card processing company. No record of your financial information will be held on the Site or otherwise by us following the processing of your payment. The credit card processing company does not use, share, retain or store this information for any purpose, other than to process your payment for the above purpose.


(c) Cookies
Cookies are small pieces of information which are sent by a website to your web browser and remain on your computer until they are deleted. You can choose to accept or decline cookies through your browser settings. We do use cookies on this Site to help us improve our site and deliver a more personalised service.



2. Who collects and holds the information?


 Your information will be held by MBM Omega Ltd, company registration 02805926.

Our registered office address is: 1141b The Axis Centre, Cleeve Road, Leatherhead, Surrey, KT22 7RD.


The personally identifiable information that is required to use the Site is owned solely by us. We do not share, sell or rent your information to any other person, company or organisation in any way other than as disclosed in this policy or as stated at the point where the information is collected. All personal data is processed and stored securely for no longer than is necessary in light of the reason(s) for which it was first collected. No data is transferred to countries outside of the EU without client consent.


3. How is the information used and by whom?


The above information will be used by us for the following purposes only: -
(i) To enable us to supply and distribute goods and services when you have placed an order with us or your employer has, and your details are provided as a point of contact.
(ii) To contact you if we experience problems in processing a payment.

(iii) To inform us how we can personalise and tailor our products and services for you.

(iv) Where we need to comply with a legal obligation.

Note that we reserve the right to send all customers of our services email communications from time to time regarding updates and changes to our services, technical, administrative and legal notices that are essential to our website, or to seek opinions on the services we provide.


4. What security measures do we have in place to protect this information?


To protect your privacy, your order is processed via our secure online ordering system which encrypts financial data. Our databases are stored under high security, protected by leading-edge firewall technology. We also use our best efforts to protect your information off-line: it is only given to those employees who genuinely need to have access to it in order to perform their job.

The Site may, from time to time, contain links to other websites. We are not responsible for the privacy practices of the owners and operators of these sites. We therefore encourage you to read the privacy statements and policies on each site to which you are asked to submit personal information.


5. Why we might share your data


We may on occasion contact third parties or partners to supply products and services to you on our behalf. These may include for example payment processing, and delivery of certain goods. In some cases, these third parties may require access to some or all of your data. Where such data is required, for specified purposes only, we will take all reasonable steps to ensure that your data is handled safely and securely and in accordance with your rights, and our obligations under the law. All our third parties and partners are subject to a duty of confidentiality.

We may analyse and review statistical data gathered regarding the use of our site, including traffic, browsing patterns, and other information; all of which is anonymised.


6. Your rights in relation to this information


Should you wish to review, correct or request deletion of your personal information, please contact us by sending an email to datacontroller@mbm-omega.co.uk.  You have the right to ask for a copy of any of your personal data held by us and we will respond within one month of receipt. Under the GDPR, no fee is payable, and we will provide such information in response to your request free of charge.


7. Policy change


Please note that we reserve the right to change this policy at any time in the future, with or without notice. This policy was last updated on 21/05/18.


8. Questions


If you have any questions about this Privacy Policy or our procedures, please contact us using the contact details set out on the contact page of this website and we will undertake to respond promptly. If we are unable to help, you have the right to lodge a complaint with the UK’s supervisory authority for data protection issues, the Information Commissioner’s Office (ICO).